Article: Have you heard about how good tea is? If you are a human being, your answer is probably yes.
Grammar jokes in rhetoric? Yes, and in people management.
Some thought experiments provoked by a compilation of commercials.
The first tip on handling page limits focuses on focus: thinking strategically about what must be communicated by asking what the customer really wants to know.
Reflections on how to help, rather than hinder, especially near the end of the effort.